Refund Policy

Nest of Treasures – Michelle Clarke

At Nest of Treasures, I honour the time, energy, and care that goes into preparing each session, workshop, and offering. I understand that life can be unpredictable, and I aim to offer a fair and compassionate approach to refunds and cancellations while honouring the commitment required for transformational work.

Workshops, Courses, and Retreats

  • Cancellations made 14 days or more before the start date of a workshop, course, or retreat will receive a full refund.

  • For events that require a deposit (such as retreats), deposits are non-refundable unless I cancel the event.

  • If you cancel between 14 days and 7 days before the event, a 50% refund will be issued (minus the deposit if applicable).

  • Cancellations made less than 7 days before the start date are non-refundable, unless there are exceptional circumstances, which I will consider on a case-by-case basis.

One-to-One Sessions (including Reiki, Coaching, Sound Healing, etc.)

  • You may cancel or reschedule a one-to-one session with at least 24 hours’ notice and receive a full refund or credit toward a future session.

  • Cancellations made within 24 hours of your scheduled appointment will be non-refundable, except in genuine emergencies.

  • Missed appointments without any notice will be charged 100% of the session fee.

Packages and Programmes

When you book a package (such as a series of coaching or healing sessions), you are committing to a journey of transformation.

  • If you change your mind before your package begins, you may request a full refund, minus any admin or processing fees (up to 5%).

  • Once a package or programme has started, no refunds will be given for completed sessions.

  • If unexpected circumstances arise and you are unable to continue, I will consider a partial refund for the remaining unused sessions, at my discretion.

  • If you miss a session without prior notice, that session will not be refunded or rescheduled.

Conduct and Boundaries

I hold space with care and professionalism. If at any point behaviour becomes unsafe, inappropriate, or disrespectful, I reserve the right to terminate the working relationship immediately. In such cases, refunds for remaining sessions may be considered, but are not guaranteed.

Final Notes

By booking with me at Nest of Treasures, you are agreeing to this refund policy. If you have any questions or wish to request a cancellation or refund, please contact me at [your email address] as soon as possible.